Showing posts with label Readership Institute. Show all posts
Showing posts with label Readership Institute. Show all posts

Thursday, February 19, 2009

Something's missing from online news

Since leaving the newspaper business, I've been reading more news online because I don't have access to the print editions of some newspapers, and I've dropped one of my newspaper subscriptions. Although free online news is seen as the monster devouring newspapers, with one popular news Web site dedicated to proposals to save newspapers, my experience has been that you miss an awful lot by reading news online, even when you're reading from newspaper Web sites.
Online reading has one huge disadvantage: You read only what you're looking for, not what you happen to stumble across. A print newspaper reader usually starts at the front page (OK, in some cases at the Sports front) and reads sequentially through the paper, opening up each page in succession. Some pages contain news the reader is interested in or is searching for. Some contain nothing of interest and are quickly flipped through. Other pages include interesting news that the reader was not anticipating or that he was not aware of. The beauty of a daily newspaper is that these serendipitous moments are informative and enlightening. They broaden our perspectives. They make us better informed on a wider variety of topics. They might even give us insight into ideas or perspectives we've never thought about. Your chances of finding serendipitous moments in an online search are largely nil. The strength of online search engines is that they find what you're looking for. That is also their weakness; sometimes what you're looking for is not what you need to know or what you'll find most interesting.
Online reading also denies readers access to most of the advertising in the newspaper. I've discovered that grocery stores' weekly fliers are available online; I don't have to buy a newspaper (or go to the store) to see what's on sale. But I still prefer to hold the fliers in my hands and compare prices, not flip from one supermarket Web site to another. Ads printed in the paper, known as ROP (run of press) ads, are another missing element in online newspapers. Web sites carry annoying advertisements, but not as many as are in the paper, and these print ads are often informative. And they're less intrusive and annoying than online ads. They announce new products, new businesses, new prices, etc. The Readership Institute has recognized that newspaper readers actually want to see the print ads because they consider them informative and helpful, just as the news stories are.
Surveys indicate more and more people are getting their news from online sources. Too bad. They don't know what they're missing.